Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Maitri and you signify your acceptance to this Terms of Use and other Maitri policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download, install or use the Platform, and create a legally binding arrangement to abide by the same.
1.Mairti not manufacturing or packing of any product maitri is just home delivery service provider so we are not responsible for quality issue.
2.Some product which packing by maitri for that we are responsible if any packing issue.
3.We can’t take responsibility of test of food material
4.We will provide delivery on time* (but may be due to any it can be late if any technical issue, or any other)
5.If any issue regarding material quality, delivery time, packing issue, first contact to support team
6.If you Placed Any order after that order is not cancellable without genie reasons
7.
Return Policy
Customer Cancellation
As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within one-minute of the Order being placed. However, subject to Buyer’s previous cancellation history, Maitri reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within one-minute followed by suspension of account, as may be necessary in the sole discretion of Maitri.
If Buyer cancels his/her Order after one minute of placing it, Maitri shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as a compensation for the damages suffered by Maitri, with a right to either not to refund the Order value in case Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order in case his/her Order is postpaid, to compensate the Merchants and PDPs.
Return of order will be return with in 5 hours with no damaged. Vegetable and ready foods will not return after 2 hours.
Vegetable & Fruits Order will Deliver after 6 AM To 12 PM
Order Cycle For Vegetable & Fruits Is 10 PM to 10 PM, Order Before 10 PM That will be deliver in next day Morning Before 12PM
Coupon Policy
Offer is valid for users on the Maitri only
Initial referral amount received for first order cannot be used in conjunction with any other coupon discount
Referral coupons are valid only on online payments through card or netbanking. Coupons are not valid on third party wallets
Offer cannot be clubbed with any other scheme
Maitri.in reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice
Maitri.in reserves the right to terminate the offer at any time without notice
Maitri.in reserves the right to deny honouring the offer on the grounds of suspicion or abuse of the offer by any customer without providing customer any explanation thereof
In no event shall Maitri.in be liable for any abuse or misuse of the code due to the negligence of the customer.
In case of any query regarding the offer, please email us at support@maitrifoods.in
Grain & Pulse: Category which provide food like grain & Pulses. We are trying to provide better pulses and Grain to customer we are to provide direct from farm. Polish and unpolish both are pulses are available. We are providing with better packing an quality
Bakery Product: Daily Fresh Bakery product from nearest bakery shop/ company
Biscuit: we are Providing Biscuits from various brand like Parle,Britania,catbury,sunfeat etc.
All production and packing from that respective company we are just providing delivery service
Dairy Product: Dairy Products Like Milk And Others will Provide From Local Market Which are available.
Dry Fruit : loose and Packing Both are available
Whole Spices : loose and Packing Both are available
Vegetable & Fruits: Vegetable & Fruits Are Provide in morning Only From 6 AM To 12 PM. For Vegetable & Fruits Order we accept order till 10 PM.